Getting Started
How do I get a quote for my event?
Fill out the contact form on our website or email us at contact@channelaudiogroup.com. Include your event date, location, event type and the equipment you need. We will respond promptly with your quote, usually the same day.
How far in advance should I book AV equipment?
We recommend booking as early as possible to guarantee availability, especially for popular dates and multi-day events. That said, we do our best to accommodate last-minute requests whenever availability allows.
What is the process for booking with Channel AV?
Contact us with your event details and equipment needs. We will provide a quote, and upon approval, reserve the equipment for your event date. Our team then coordinates delivery, setup and teardown according to your schedule.
Is there a minimum order?
No. There is no minimum or maximum order. You can rent a single item or a full production setup, we handle both the same way.
Equipment
What audio and visual equipment does Channel AV rent?
Channel AV rents PA systems and speakers, subwoofers, wireless and wired microphones, mixing consoles, projectors, fast-fold projection screens and TV displays from 24 to 85 inches. Our professional team handles setup, operation and teardown.
What equipment brands does Channel AV carry?
We carry all major lines and manufacturers, including JBL, Yamaha, QSC, Shure and Sennheiser. If you need a specific brand we do not currently stock, we will look into adding it to support your event.
Are cables included with rentals?
Yes. All necessary cables, adapters and connectors are included with every rental at no extra charge. You do not need to source or purchase any additional cabling.
Can I rent equipment for a multi-day event?
Yes. We offer flexible rental options including multi-day rentals. Let us know the full duration of your event and we will tailor the rental agreement to your needs.
Delivery and Setup
Does Channel AV provide setup and teardown?
Yes. We offer complete delivery, setup, operation and teardown services. Our team manages every aspect of the AV setup so you can focus on your event.
How much does delivery cost?
Delivery is free within a 15-mile radius of Nashville, TN. Beyond 15 miles, a fee of $0.725 per mile applies. Contact us for a delivery estimate for your specific venue.
Do you provide on-site technical support during events?
Yes. On-site technical support is available for any rental. Our technicians handle any issues in real time and make adjustments as needed throughout your event.
Events and Logistics
What types of events does Channel AV support?
We support all types of events, including corporate events, trade shows, conferences, weddings, parties, live performances, graduations and community events. Our team can tailor equipment and support to meet the specific needs of any event.
Can Channel AV handle large-scale events?
Channel AV specializes in small to medium-scale events. For large-scale productions, reach out to us to discuss your requirements. We'll help find the best solution or refer you to a trusted partner when appropriate.
Do you provide AV equipment for outdoor events?
Yes, our equipment is suited for various outdoor conditions. Our team handles planning and setup for reliable performance outdoors.
Pricing and Payment
How are rental rates determined?
Our rental rates are priced per item, per day. We offer discounts for multi-day and long-term rentals. Contact us for a custom quote based on your specific equipment and event duration.
What payment methods do you accept?
We accept all major credit cards, checks and cash. Most clients prefer to have a credit card on file, which is charged upon delivery or pickup.
Policies
What is your cancellation policy?
More than 14 days' notice: No charge. 7 to 14 days' notice: 50% of the rental amount. Less than 7 days' notice: Full rental amount charged. Acts of God (illness, death, extreme weather, natural disasters, pandemic): 50% of the rental amount.
What if I do not use some of the rented equipment?
We do not offer credits for unused rental equipment. All reserved equipment is held exclusively for your event and cannot be rented to other clients during that period.
What if rental equipment is damaged or lost?
Clients are responsible for any damaged or lost rental items. Replacement fees will be invoiced and the credit card on file will be charged. Keep all equipment secure and protected from weather during your event.
Are you insured?
Yes. Channel AV carries liability insurance and can provide a certificate of insurance (COI) upon request. Just let us know when booking.
Service Area
Where is Channel AV located?
Channel AV is based in Nashville, Tennessee. Our warehouse serves as the dispatch point for equipment deliveries across the Mid-South.
What areas does Channel AV serve?
Channel AV serves Nashville and the broader Mid-South region, including Tennessee, Kentucky, Alabama, Mississippi and Georgia. We regularly service events throughout Middle Tennessee and can accommodate requests across the region.
Is Channel AV the same company as Channel Audio?
Yes, Channel AV was formerly known as Channel Audio. Same team, same ownership, same Nashville location. The name changed to better reflect the full range of audio and visual services we provide.