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Privacy Policy

Last updated: July 2026

Channel AV ("we," "us" or "our") operates the website at channelaudiogroup.com. This Privacy Policy explains what information we collect, how we use it and your rights regarding that information. By using our website, you agree to the practices described here.

Information We Collect

We collect information you provide directly when you fill out our quote request form or contact us. This includes your name, phone number and email address. We use this information solely to respond to your inquiry and provide you with a quote.

We also collect information automatically through Google Analytics 4 (GA4). This includes pages visited, time on site, general geographic location and browser or device type. This data is aggregated and does not identify you personally.

How We Use Your Information

We use the information you submit to respond to quote requests and service inquiries. We do not sell, rent or share your personal information with third parties for marketing purposes.

We use Google Analytics data to understand how visitors use our site so we can improve it. Google processes this data according to its own privacy policy at policies.google.com/privacy.

Cookies

Our website uses cookies placed by Google Analytics to collect usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser settings to block cookies.

Cloudflare Turnstile

Our contact forms use Cloudflare Turnstile to protect against spam and automated submissions. Turnstile is an invisible privacy-preserving challenge service that does not use cookies or collect personal information. Learn more at Cloudflare's Turnstile Privacy Policy.

Data Retention

We retain contact form submissions only as long as needed to respond to your inquiry and fulfill any resulting rental agreement. You may request deletion of your information at any time by emailing us at contact@channelaudiogroup.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing personal information.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy? Reach us at: